Responsible Gambling
Gambling should be treated as paid entertainment, not as a way to generate income, recover debt or chase losses. Shuffle documents responsible-gambling tools including wager limits, loss limits and self-exclusion.
Set limits before gambling
Shuffle documents wager and loss limits that can be set for daily, weekly or monthly periods. Wager limits cap the amount that can be bet, while loss limits cap net losses over the selected period.
Shuffle states that limits take effect immediately. Increasing, reducing or cancelling limits is subject to a one-day cooling-off period.
Warning signs
- Gambling with money needed for essential expenses.
- Trying to win back losses.
- Borrowing money to gamble.
- Hiding gambling activity from others.
- Spending more time or money than planned.
- Feeling unable to stop despite negative consequences.
Safer-gambling practices
Budget first
Decide what you can afford to lose before starting. Do not treat deposits as investments or expected income.
Use time and loss boundaries
Set limits before play, track actual losses, and stop when the planned boundary is reached.
Act early
If gambling is causing distress, financial pressure or loss of control, consider self-exclusion and independent support rather than relying only on willpower.
Independent support resources
Shuffle's responsible-gambling policy points users to independent organizations including BeGambleAware, Gordon Moody / Gambling Therapy, the Responsible Gambling Council and Gamtalk.