Shuffle Payments & Withdrawals
Shuffle supports multiple cryptocurrencies for deposits and withdrawals, but users must select the correct asset and supported network. Blockchain transfers are irreversible, and unsupported deposits may not be recoverable.
Supported assets documented by Shuffle
| Asset group | Examples | Network note |
|---|---|---|
| Major assets | BTC, ETH, LTC | ETH is supported on multiple documented networks |
| Stablecoins | USDT, USDC, DAI | Only listed chains should be used |
| Other assets | TRX, XRP, SOL, DOGE, BNB, AVAX | Network compatibility varies by asset |
| Shuffle token | SHFL | Documented as ERC-20 |
Deposits: what to check first
- Use an asset that Shuffle currently supports.
- Select the correct supported network for that asset.
- Check destination addresses and memo/tag requirements carefully.
- Allow for blockchain confirmations before assuming a deposit is missing.
Shuffle warns that unsupported assets or supported tokens sent over unsupported chains may not be recoverable.
Withdrawals: what changes the outcome
- Correct withdrawal currency and destination address.
- Network and blockchain fees.
- Any pending KYC or account review.
- Active promotional rollover or other account restrictions.
- Irreversibility after a blockchain transaction is sent.
When a deposit or withdrawal is delayed
Blockchain confirmation requirements vary. Shuffle's support material notes that some deposits may require one confirmation while others require three or more, depending on the wallet/network conditions.
Before contacting support, check transaction history, the blockchain status where applicable, the asset used and the destination network. For account-specific problems, use Shuffle's official support channels rather than this affiliate publisher.